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Ci Presentiamo 💕

Ti diamo il benvenuto su MoonRose Jewelry! Siamo felicissimi di vederti qui ✨🥰💗

Siamo un atelier di gioielli fondato e basato in Italia: creiamo gioielli unici, disegnati e creati a mano con amore e cura. Il nostro obiettivo? Portare più gentilezza e luce nel mondo, un gioiello alla volta ✨🍰🌷

♥ I nostri gioielli sono disegnati e creati a mano con amore e cura in Italia ♥

Hai bisogno di aiuto? Inviaci un messaggio ✨🏹💘

Frequently Asked Questions

Find answers to common questions about our handcrafted jewelry ♡

  • Our jewelry is crafted using premium materials including 925 sterling silver, 14k and 18k gold, natural gemstones, and conflict-free diamonds. Each piece is carefully selected to ensure the highest quality and lasting beauty.

  • To maintain the beauty of your jewelry, store pieces separately in a soft pouch or jewelry box. Clean gently with a soft cloth and avoid exposure to harsh chemicals, perfumes, and water. Remove jewelry before swimming, exercising, or sleeping.

  • We offer a 30-day return and exchange policy for unworn items in their original condition and packaging. Custom and personalized pieces are final sale. Please contact our customer service team to initiate a return or exchange.

  • Yes, we ship worldwide. Shipping times and costs vary by destination. All international orders are fully insured and trackable. Please note that customs duties and taxes may apply depending on your country.

  • Absolutely! We love creating bespoke pieces. Contact us with your vision, and our design team will work with you to bring your dream jewelry to life. Custom orders typically take 4-6 weeks to complete.

  • We recommend visiting a local jeweler for professional sizing. Alternatively, you can use our printable ring sizer guide available on our website. If you're between sizes, we suggest sizing up for comfort.

  • All our pieces come with a one-year warranty covering manufacturing defects. This does not include damage from normal wear, accidents, or improper care. We also offer lifetime repair services at competitive rates.

  • Standard shipping within Europe takes 3-5 business days. Express shipping is available for 1-2 day delivery. International orders typically arrive within 7-14 business days. All orders are shipped with full insurance and tracking.

Frequently Asked Questions

Find answers to common questions about our handcrafted jewelry

  • All our pieces are handcrafted using premium materials including 925 sterling silver, 14k gold vermeil, and ethically sourced gemstones. Each piece is carefully inspected to ensure the highest quality standards.

  • To maintain the beauty of your jewelry, store pieces separately in a soft pouch, avoid contact with water and chemicals, and gently clean with a soft cloth. Remove jewelry before swimming, exercising, or sleeping.

  • We offer a 30-day return policy for unworn items in their original packaging. Custom and personalized pieces are final sale. Please contact our customer service team to initiate a return.

  • Yes, we ship worldwide. Shipping times vary by location, typically 3-5 business days for Europe and 7-14 business days for international destinations. All orders are fully insured and trackable.

  • Absolutely! We offer custom design services and personalization options including engraving. Contact us with your ideas and our artisans will work with you to create a unique piece that reflects your vision.